I’ve just subscribed to become a Hardcore Abletoneer however it’s still showing my account as ‘Free Member’, what do I do?

Almost 100% of the time the reason this happens is because you’ve used a different email to create your account on mrbillstunes.com to the email that is associated with your PayPal account.

e.g. You create your account with ‘some-email@some-email-service.com’ but then you upgrade it with a PayPal account which has the email address attached to it ‘my-serious-paypal-email@some-email-service.com’. This won’t work. You need to use ‘my-serious-paypal-email@some-email-service.com’ to create your account on mrbillstunes.com.

Well, what do I do now?

Email me, and I’ll refund your payment. After I’ve refunded your payment you need to cancel it so it doesn’t recur again next month, and that can be done by following the steps on this page – https://www.paypal.com/helpcenter/main.jsp?cmd=_help&solutionId=27715&t=solutionTab

Proceeding this, create another account on mrbillstunes.com using your PayPal email, and re-upgrade your account. This should all work fine now

I want to cancel my subscription, how do I do that?

You need to do this yourself via PayPal. You can do it by following the steps on this page – https://www.paypal.com/helpcenter/main.jsp?cmd=_help&solutionId=27715&t=solutionTab